Social media management
At Simio Digital we have a specialized team for basic care for your clients, as your social networks and acquisition channels are expanding, the administration of a company becomes complex and demanding good attention.
Our team has experience and experienced support to manage crises within social media channels.
Handle crises correctly keep on High the values and principles of your brand.
"It takes 20 years to build a reputation and 5 minutes to ruin it." Warren Buffett.
Service features
Chatbots
Have trained chatbots with years of learning, we use part of this learning to have a better response for your clients.
The technical team specialized in chatbots will be constantly training you to ensure 95% correct answers.
Behind a chatbot there will always be a human who monitors and answers ambiguities that the chatbot is not capable of answering, such as large and complex statements.
Advantages:
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Immediate answers 365 / 7 days a week, 24 hours.
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Conversion improvement by having information at the time of customer service.
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Immediate service, more happiness for your client.
Community Managers
Our community managers respond to the comments that the public leaves within your social networks, we give that personal touch to your brand.
In addition to providing a service that your customers appreciate, We audit feedback to understand your brand sentiment within your social networks, any unforeseen event will be intercepted by our experts.
BLOG & TIPS
